RETURNS / EXCHANGE

Returns

If the Item you purchased is no longer wanted or required can be returned back to us within 14 days of receipt, providing they are original condition (un-used and can be returned in their original packaging). Please ensure that your details are included when returning any items. Our address for return is;

GetThatVape

26 Foster Avenue
Huddersfield
West Yorkshire
HD4 5LN

Faulty Items

If you have a problem with any item purchased from us, initially please contact our team, we have numerous ways that you can do this;

E-mail – payments@getthatvape.co.uk

Call – 0845 8387425

From here we will try our best to resolve any issues, Items must be returns at the buyers cost, if the item is faulty we will reimburse the postage cost once we receive the faulty item back. When sending you returns, please make sure obtain proof of postage as we cannot be held responsible for items that do not arrive back here. Sending them tracked is recommended.